Every question answered.
Every visitor heard, day or night.
KuraChat learns from your docs, FAQs, and policies,
then answers in your own voice.
When a conversation needs a person,
it escalates to your team with full context.
Enterprise-grade support,
without the enterprise overhead.
Live in four short steps
Everything a small team needs
One inbox, full visibility
Every conversation lands in one shared inbox, filterable by open, escalated, or resolved, with assignee and wait time.
Sounds human, not robotic
In undisclosed mode, KuraChat replies as a member of your team, with guardrails that keep it from breaking character.
Knows your store
Connect Shopify or WooCommerce and KuraChat answers order, tracking, and stock questions with live data.
Insights that pay off
See volume, resolution rate, and hourly activity, so you know what to improve next.
Voice support
Let customers talk to KuraChat, not just type. The same brain, answering live over voice.
Simple plans that scale with you
Start free and upgrade when KuraChat is resolving enough conversations to earn its keep.
Everything a small site needs to start automating support.
For growing teams that want customization and insight.
For stores and high-volume support with integrations.
Questions, answered
Three ways: structured business details (company, tone, audience), free-form text like FAQs and policies, and uploaded documents like PDF, Word, Excel, CSV or TXT. Kura extracts and indexes the text so answers stay grounded in your content.
If a customer asks for a person, or KuraChat decides a conversation needs one, it escalates instantly into a live queue where your agents can claim it, with the full transcript and an AI summary attached.
Only if you want them to. In undisclosed mode, KuraChat replies as a member of your support team and won’t reveal that it’s AI, ideal for small businesses without dedicated support staff.
Yes. Shopify connects with one-click OAuth and auto-injects the widget; WooCommerce connects via a WordPress plugin. KuraChat then answers “where is my order?” with live order, fulfilment and tracking data, plus product and stock questions.
Integration and webhook credentials are encrypted at rest, every workspace is fully isolated, and requests are rate-limited. Your data is never shared across workspaces.
Free is $0 for up to 100 conversations. Pro is $29/mo and adds document uploads, widget customization, team members and analytics. Ultra is $99/mo with integrations and unlimited conversations and agents.