Start free. Pay a flat price when it pays off.
No per-seat maths and no fee for every answer the AI gives. Pick a plan by how many conversations you have.
Everything a small site needs to start automating support.
- AI chatbot, always on
- Text brand context (details + FAQs)
- Email notifications
- 100 conversations / mo
- 1 agent seat
For growing teams that want customization and insight.
- Everything in Free, plus
- Store, scheduling & payment integrations
- Document uploads: PDF, Word, Excel
- Full widget customization
- Team members & shared inbox
- Analytics dashboard
- Priority support
- 1,000 conversations / mo
- 3 agent seats
For high-volume support with no limits.
- Everything in Pro, plus
- Unlimited conversations
- Unlimited agents
- Dedicated account manager
- SLA guarantee
Compare every plan.
| Free | Pro | Ultra | |
|---|---|---|---|
| Price | $0 | $29/mo | $99/mo |
| Conversations per month | 100 | 1,000 | Unlimited |
| Agent seats | 1 | 3 | Unlimited |
| AI chatbot, labelled as AI | Yes | Yes | Yes |
| Business details and FAQs | Yes | Yes | Yes |
| Human handoff and inbox | Yes | Yes | Yes |
| Email notifications | Yes | Yes | Yes |
| Document uploads (PDF, Word, Excel) | No | Yes | Yes |
| Store, scheduling and payment integrations | No | Yes | Yes |
| Full widget customisation | No | Yes | Yes |
| Team members and shared inbox | No | Yes | Yes |
| Analytics dashboard | No | Yes | Yes |
| Priority support | No | Yes | Yes |
| Dedicated account manager | No | No | Yes |
| SLA | No | No | Yes |
| Per-resolution AI fees | None | None | None |
Why flat pricing matters for small teams.
You know the bill in advance
Several popular tools charge around $1 each time their AI resolves a chat. A busy month then costs more, right when you are busiest.
Seats are included
Pro includes three seats and Ultra is unlimited, so adding the person who covers Saturdays costs nothing extra.
Honest AI on every plan
AI labelling and disclosure are built in and always on. They are not an add-on.
Questions? Answered.
Is the free plan really free?
Yes. It includes the AI chatbot, your business details and FAQs, handoff and email notifications for up to 100 conversations a month, with no credit card.
Do you charge per AI answer or per resolution?
No. Each plan includes a number of conversations, and the AI answers as many questions within them as it needs to.
Which plan do I need for WooCommerce, Stripe or Calendly?
Store, payment and scheduling integrations are on Pro and Ultra. The widget itself works on any website on the free plan.
Can I cancel anytime?
Yes, plans are monthly and you can change or cancel from the billing page. See our refund policy for the details.
Your shop closes. Your support doesn’t.
Start on the free plan, add your FAQs, and KuraChat is answering on your site in minutes. Upgrade when it is earning its keep.