A Crisp alternative with AI on every plan.
Crisp prices per workspace, which suits teams, but its AI chatbot starts on the $95 Essentials plan and runs on a limited AI credit. KuraChat includes AI answers from the Free plan, and Pro is $29 a month.
KuraChat
Crisp
- You want an AI chatbot without paying $95 a month for it.
- You want AI capacity set by conversations, not by a credit balance.
- You sell on WooCommerce and want order and stock answers in the chat.
- One to three people answer your chats.
- You have a larger team: Essentials includes 10 seats and Plus includes 20.
- You want email and other channels in the same inbox.
- You need a public knowledge base or white labelling.
- You answer chats yourself and want 2 seats on a free plan.
KuraChat and Crisp, side by side.
Both are priced per account rather than per agent. The difference is where AI starts and how much of it you get.
| KuraChat | Crisp | |
|---|---|---|
| Free plan | 1 seat, AI included | 2 seats, no AI |
| Entry paid plan | $29/mo (Pro) | $45/mo (Mini) |
| AI chatbot available from | Free | $95/mo (Essentials) |
| AI included | 1,000 conversations on Pro | $25 credit on Essentials, about 450 conversations |
| Seats | 3 on Pro, unlimited on Ultra | 4 on Mini, 10 on Essentials, 20 on Plus |
| Pricing basis | Flat per account | Flat per workspace |
| Analytics | Pro | From Essentials |
| Email inbox | No | From Mini |
| Omnichannel inbox | No | From Essentials |
| Public knowledge base | No | From Essentials |
| White labelling | No | Plus |
Per-workspace US-dollar prices from crisp.chat (some regions see euros); AI conversation estimates are Crisp’s. Checked 13 Sep 2026; prices change often.
Sources: Crisp pricing
AI from the first plan.
Where KuraChat differs for a small team comparing it with Crisp.
AI on Free
The Free plan includes AI answers for up to 100 conversations a month, so you can test it on your real questions before paying.
Answers from your files
Upload PDF, Word, Excel, CSV or TXT files and add website pages. The assistant answers from them and cites which sources it used.
Order and stock answers
On Pro, install the WooCommerce plugin so the assistant can answer order status and stock questions after verifying the visitor’s email.
Where Crisp is the better choice.
Crisp is a well-liked, flat-priced inbox with a generous free plan and responsive support. It’s the better fit if:
- More than 3 people answer chats. Essentials includes 10 seats for $95 a month, and Plus includes 20.
- You want email, messaging apps and chat in one inbox. KuraChat is website chat only today.
- You need a public knowledge base, white labelling or a broad integration catalogue.
- You don’t need an AI chatbot and want 2 free seats.
Switching from Crisp.
- 01
Sign up
Start on Free to try AI answers, or choose Pro for 3 seats, documents and integrations.
- 02
Add your knowledge
Paste your FAQs and shortcuts, upload documents and add your website pages. There’s no import tool.
- 03
Customise and test
Match the widget to your brand, set greetings and office hours, and test.
- 04
Replace the snippet
Swap the Crisp code for the KuraChat snippet, connect your store if you have one, and invite your team.
Questions? Answered.
Does KuraChat have a free plan like Crisp?
Yes. Free includes 100 conversations a month and 1 seat, and AI answers are included. Crisp Free includes 2 seats but no AI credit.
How do Crisp AI credits compare with KuraChat’s allowance?
Crisp includes a dollar amount of AI credit per plan, which it estimates at about 90 to 1,350 automated conversations depending on the plan, then usage is pay-as-you-go. KuraChat Pro includes up to 1,000 conversations for $29.
I have 8 agents. Is KuraChat right for me?
Pro includes 3 seats, so you would need Ultra ($99/mo, unlimited agents). Crisp Essentials ($95, 10 seats) is a close match; decide on channels and AI.
Can I move my Crisp conversations?
No, there’s no import tool. Export your history from Crisp if you need it, then start fresh in KuraChat.
Your shop closes. Your support doesn’t.
Start on the free plan, add your FAQs, and KuraChat is answering on your site in minutes. Upgrade when it is earning its keep.