Fewer calls at the front desk.
KuraChat answers the routine questions patients ask, like hours, prices, what to bring and how to book, so your reception team can focus on the people in the room.
The calls you can stop taking.
Helpful, within clear limits.
Straight to your booking page
Connect Calendly or Cal.com on Pro and patients get a button to book, right after their question is answered.
Rules you set
Add AI rules like “never give medical advice” and “send anyone in pain to our phone number”. They override everything else.
Hours that match yours
Set opening hours and a time zone. Outside them, patients are told when the team will reply.
Pain, emergencies and complaints go to your team.
KuraChat is an assistant for everyday questions, not a clinician. Set it to point urgent cases to your phone line and hand the chat to the team with a summary.
- Handoff on words like “pain”, “bleeding” or “emergency”
- Email alert so reception sees it straight away
- Never asks for medical history in the chat
Questions? Answered.
Does KuraChat give medical advice?
It shouldn’t, and you can make that explicit with an AI rule. It answers administrative questions from your content and points clinical questions to your team.
Is it suitable for patient records?
No. KuraChat is not a medical records system and is not HIPAA-certified. Use it for questions about your practice, not to collect health information.
Can patients book appointments in the chat?
If you use Calendly or Cal.com, KuraChat shows a button that opens your booking page (Pro plan). Other booking systems can be linked from your FAQ answers.
Will patients know it’s an AI?
Yes. Replies are labelled as AI, and patients can ask for a person at any time.
Your shop closes. Your support doesn’t.
Start on the free plan, add your FAQs, and KuraChat is answering on your site in minutes. Upgrade when it is earning its keep.