Support for a team that’s also shipping.
KuraChat answers how-to and billing questions from your docs, checks payments in Stripe for customers who verify their email, and passes bugs to your team with the context written down.
Tickets your docs already answer.
Built for small product teams.
Trained on your docs
Add your help-centre pages as sources or upload your docs, and see which source each answer used.
Stripe and Razorpay lookups
Once a customer verifies their email, KuraChat can check their payments and subscription on Pro.
Webhooks to your stack
Send conversation events to your own endpoint to open tickets, post to Slack or update your CRM.
No fee for every answer the AI gives.
Several support tools charge around $1 each time their AI resolves a chat. KuraChat Pro is $29 a month flat for 1,000 conversations and three seats, so a good month doesn’t become an expensive one.
- Flat monthly plans, seats included
- Unlimited conversations on Ultra
- Free plan to try it on your own docs
Questions? Answered.
Can it answer from our docs site?
Yes. Add your docs pages as website sources, or upload files. KuraChat answers from them and shows which source it used.
Does it charge per resolution?
No. Plans are flat monthly prices with a number of conversations included.
Can it take actions in our product, like resetting a password?
No. It explains how, from your docs. For account changes it hands the chat to your team, or you can react to events with webhooks.
Can it tell users apart?
You can pass the signed-in user’s name and email to the widget, and customers can verify their email in the chat before KuraChat looks up payments.
Your shop closes. Your support doesn’t.
Start on the free plan, add your FAQs, and KuraChat is answering on your site in minutes. Upgrade when it is earning its keep.